1) Who We Are
This Privacy Policy explains how ForContractors ("we," "us," "our") collects, uses, and shares information when you visit our website or use our software and related services (the "Services").
Email: info@ForContractors.com
Mailing Address: 26247 Enterprise Ct, Lake Forest, CA 92630
Phone: (949) 680-4237
2) Information We Collect
We collect information in the following categories:
A) Information you provide
- Account information (name, email, phone, company name, role/title, login credentials)
- Billing information (billing contact details, invoice details, subscription plan details)
- Content uploaded or entered into the Services (project/job information, schedules, dispatch details, employee lists, notes, forms, photos, files, and similar records)
- Communications (support requests, feedback, messages you send us)
B) Information collected automatically
- Device and usage information (IP address, browser type, operating system, pages/screens viewed, dates/times of access, referring pages)
- Log and diagnostic data (crash logs, performance metrics, error reports)
- Cookies and similar technologies (see Section 6)
C) Information from integrations (if enabled)
If you connect third-party tools (for example: accounting, file storage, email), we may receive information from those providers as needed to provide the integration based on your settings.
3) How We Use Information
- Provide, operate, maintain, and improve the Services
- Create and manage accounts and authenticate users
- Process subscriptions, billing, and payments
- Provide customer support and communicate with you
- Monitor, prevent, and address security issues, fraud, and abuse
- Analyze usage trends and improve performance and features
- Send product and marketing communications (where permitted), with opt-out options
4) How We Share Information
- With service providers that help us run the Services, under confidentiality and security obligations
- With third-party integrations you choose to connect
- For legal, compliance, and safety purposes
- In connection with a business transaction (merger, acquisition, financing, or sale of assets)
- In aggregated or de-identified form that does not reasonably identify you
5) Your Content and Responsibilities
You are responsible for the accuracy and legality of Customer Content you submit. You represent that you have the rights and permissions needed to provide Customer Content to us and allow us to process it to provide the Services.
6) Cookies and Similar Technologies
- Essential functions (login/session, security)
- Preferences (settings)
- Analytics (understanding usage and improving the Services)
- Marketing (if enabled)
You can control cookies through your browser settings. Some features may not function properly without essential cookies.
7) Data Retention
We retain information as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or de-identify information unless retention is required by law.
8) Your Choices
- Update certain account information through the Services
- Opt out of marketing emails by using the unsubscribe link or contacting us
- Control cookies through browser settings
9) Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your login credentials and controlling access to your account.
10) Children's Privacy
The Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.
11) International Transfers
If you access the Services from outside the United States, your information may be transferred to and processed in the United States or other locations where we or our service providers operate.
12) Changes to This Policy
We may update this Privacy Policy from time to time. We will update the "Last Updated" date. If changes are material, we may provide additional notice.
